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In forceBanks (national)Last checked 13 November 2026

Operational incident reporting (Cap. 20-8)

A regulatory return listed by the Comision para el Mercado Financiero (Commission for the Financial Market) (CMF), Chile.

Requires banks to tell the CMF about operational incidents, especially cybersecurity incidents, that affect or risk business continuity, the entity's or its clients' funds, service quality or the institution's image, so the CMF can monitor the bank's detection, response and recovery. Source

Official title: Informacion de Incidentes Operacionales

The facts

Who files
Banks, under the Recopilacion Actualizada de Normas. A senior officer the bank designates must send the reports and be available to answer the CMF's questions. Source
How often
Whenever a reportable operational incident occurs, with a further report when the incident closes. Source
Deadline
Within 30 minutes of the incident occurring, at any time of day, on working or non-working days. The missing fields in the initial report are not a reason to miss this deadline. Source
Format
Other. Sent to the CMF through the same designated mailbox for both the opening and the closing report; the chapter does not name a specific file format or template. Source
How it is filed
The format above is what the library records; what could not be verified is on the CMF's page.
Status
In force
Legal basis
Group
Banks (national)

Templates (0)

The library lists no templates for this return.

No fixed template is named; the chapter lists, as a minimum, the fields the opening and closing reports must each cover (an incident identifier, the entity's name, a description, start and close dates, causes, affected products or services, and measures taken). Source

Validation rules

No published validation rules were found for this return. No published validation rules; the CMF may ask for extra reports (for example a forensic report) case by case. Source

Public data

No published data from this return was found. No data from this specific return, by name, was found published by the CMF on the pages read so far. Source

Official documents (1)

The CMF's own files, with the size and SHA-256 fingerprint of each as downloaded on 13 November 2026, so anyone can tell whether a copy is the same version.

  • Capitulo 20-8: Informacion de Incidentes Operacionales

    Legal text · PDF · 130.0 KB · 25 July 2024

    First issued by Circular No 3.640 of 31 August 2018; dated here by its most recent amendment, NCG No 515 of 25 July 2024.

    SHA-256 d9fd08bd1df0show in fulld9fd08bd1df0ecefa22259119592b68474ad0db3875a1887f8a166df3c183d4d

Sources

Every page and document this return's facts were read from.

Knowing exactly what is collected, in what format and under which rules is the first step to real-time supervision. Line4 builds SupTech software for financial regulators that runs checks like these as each return arrives.

Line4's own text, and the way Line4 has collected and arranged these records, are free to reuse under CC BY 4.0. Please credit: “Source: Line4 regulatory submissions library (CC BY 4.0), https://www.line4.ai”. The facts themselves belong to no one. The regulators' document titles, template names, quoted terms and documents belong to them and are not covered by this licence: see CMF's reuse terms. This describes what regulators publish. It is not legal or regulatory advice: always rely on the regulator's own text. Not affiliated with or endorsed by any regulator.

Source: Comision para el Mercado Financiero (CMF), https://www.cmfchile.cl. The plain-English summaries are Line4's own; the CMF does not endorse this library.

Last checked 13 November 2026.