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In forcePayment service providersLast checked 13 November 2026

Oversight data return, payment service providers (Fifth Schedule)

A regulatory return listed by the Central Bank of Kenya (CBK), Kenya.

For payment service providers: the volumes, values and geographic distribution of each electronic retail transfer payment instrument, incidents of fraud, theft or robbery, material service interruptions and major security breaches, and complaints reported, resolved and outstanding. For small e-money issuers: the total e-money outstanding, number of e-money accounts, transaction volumes and values, and incidents of fraud. Source

Official title: National Payment System Regulations, 2014, regulations 29(2) and 49, Fifth Schedule: Oversight Data Requirement

The facts

Who files
Every authorised payment service provider (regulation 29) and every registered small e-money issuer (regulation 49). Source
How often
Monthly. Source
Deadline
Payment service providers: within ten days of the end of every calendar month. Small e-money issuers: within ten working days of the end of every calendar month. Source
Format
Other. Filed electronically through the Bank's online returns system. The form itself is published as a PDF or set out in the regulations, but the exact file format of an online submission is not stated on the pages read, so this is recorded as "Other". Source
How it is filed
Filing routes recorded for the CBK: Bankreturns Portal; Non-Bankreturns Portal. See how firms file with the CBK.
Status
In force
Legal basis
Group
Payment service providers

Templates (1)

The tables and forms inside the return. Plain name first, the CBK's code in brackets.

  • Oversight data requirement (Fifth Schedule)

Where the list was read: Source

Validation rules

No published validation rules were found for this return. No validation rules for this return were found on the Central Bank of Kenya's public pages. Source

Public data

No published data from this return was found. The register of authorised payment service providers is public, but no transaction or complaints data from this return is published. Source

Official documents (2)

The CBK's own files, with the size and SHA-256 fingerprint of each as downloaded on 13 November 2026, so anyone can tell whether a copy is the same version.

  • National Payment System Regulations, 2014

    Template · PDF · 1.1 MB · 2014

    Regulation 29(2) sets a monthly oversight data return for payment service providers and regulation 49 a monthly return for small e-money issuers, both in the format set out in the Fifth Schedule (Oversight Data Requirement). Regulations 29(3) and 49 (via regulation 44 of the same Part) set annual audited financial statement requirements.

    SHA-256 eb7367a92744show in fulleb7367a92744730582e6c9e84b2b2aa71e2c9608ac29cc3dce7ec7d947c52eb2
  • National Payment System Act, 2011 (No. 39 of 2011)

    Legal text · PDF · 211.1 KB · 1 September 2016

    SHA-256 3b431bd1d243show in full3b431bd1d2436290449f9d4a527efd84741b5472f70af6266def884cbd1845b3

Sources

Every page and document this return's facts were read from.

Knowing exactly what is collected, in what format and under which rules is the first step to real-time supervision. Line4 builds SupTech software for financial regulators that runs checks like these as each return arrives.

Line4's own text, and the way Line4 has collected and arranged these records, are free to reuse under CC BY 4.0. Please credit: “Source: Line4 regulatory submissions library (CC BY 4.0), https://www.line4.ai”. The facts themselves belong to no one. The regulators' document titles, template names, quoted terms and documents belong to them and are not covered by this licence: see CBK's reuse terms. This describes what regulators publish. It is not legal or regulatory advice: always rely on the regulator's own text. Not affiliated with or endorsed by any regulator.

Line4 wrote this page in its own words from the CBK's public website and links to the CBK's own pages as the source; the CBK has not reviewed or endorsed it, so always check the CBK's own published text before relying on it.

Last checked 13 November 2026.