In forceLife insurance: Claims and disputesLast checked 11 November 2026

Life insurance claims and disputes (LRS 750.0)

A regulatory return listed by the Australian Prudential Regulation Authority (APRA), Australia.

Collects policy, claims and disputes data from life companies. APRA uses it for prudential supervision, to publish information given by the companies, and to help the Australian Securities and Investments Commission perform its functions. Source

Official title: Reporting Standard LRS 750.0 Claims and Disputes

The facts

Who files
This Reporting Standard applies to all life companies authorised under the Life Insurance Act 1995 (Life Act) which write business as set out in section A (Application) of the instructions. Source
How often
Half-yearly reporting periods (1 July to 31 December and 1 January to 30 June). Source
Deadline
Within six weeks after the end of the relevant reporting period (for the period 1 July to 31 December 2019 and each later period). Source
Format
Excel. The standard’s instructions say insurers complete the Excel workbook provided by APRA. APRA’s migration pages do not list this collection, so the current lodgement route was not confirmed. Source
How it is filed
Filing routes recorded for the APRA: APRA Connect; Alternate Submission Process (temporary). See how firms file with the APRA.
Status
In force
Group
Life insurance: Claims and disputes

Templates (1)

The tables and forms inside the return. Plain name first, the APRA's code in brackets.

  • Claims and Disputes (LRF 750.0)

Forms named in the reporting standard itself. Source

Validation rules

No published validation rules were found for this return. No published validation rules were found for this standard in APRA Connect taxonomy artefacts or the legacy D2A rules file. Source

Public data

Published firm by firm. Data from this return appear in: Life insurance claims and disputes statistics (firm by firm). Source

Where it is published (Excel (June 2018 onwards))

Official documents (2)

The APRA's own files, with the size and SHA-256 fingerprint of each as downloaded on 11 November 2026, so anyone can tell whether a copy is the same version.

Sources

Every page and document this return's facts were read from.

Knowing exactly what is collected, in what format and under which rules is the first step to real-time supervision. Line4 builds SupTech software for financial regulators that runs checks like these as each return arrives.

Line4's text and records here are free to reuse under CC BY 4.0. Please credit: “Source: Line4 regulatory submissions library (CC BY 4.0), https://www.line4.ai”. The regulators' documents, forms, taxonomies, rules and data belong to them: see APRA's reuse terms. This describes what regulators publish. It is not legal or regulatory advice: always rely on the regulator's own text.

© Australian Prudential Regulation Authority 2024. Material from APRA (https://www.apra.gov.au) is used under the Creative Commons Attribution 4.0 International licence (https://creativecommons.org/licenses/by/4.0/); this library summarises it in plain English and links the originals.

Last checked 11 November 2026.